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    ContractsSeason Ticket Database Management System Contract
    Awarded contract

    Season Ticket Database Management System Contract

    Awarded
    £727.5k
    Published 4 Aug 2026

    Transport for Wales is directly awarding a four-year contract to Team Tech for the GoldSTAR Season Ticket Database system to manage customer records and operations across its rail network.

    🇬🇧United Kingdom· WalesPublished 4 Aug 2026· TodayviaFind a Tender
    Awarded
    £727.5k
    Published 4 Aug 2026

    Decision brief

    4 fields
    • Contract value
      £727,500
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      Wales

    Suppliers

    1 supplier
    • TT
      Team Technologies Limited
      Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published today.

    4 August 2026
    Awarded — no open tender advertised

    Brief

    Transport for Wales (TfW) is directly awarding a contract to Team Tech for the GoldSTAR Season Ticket Database, a specialized system that manages customer records, season ticket products, travel entitlements, and related lifecycle activities across the TfW rail network. The system supports essential operational functions including customer service, retail operations, business processes, and management reporting. This is a four-year contract with optional extensions of up to two additional years (1+1 years). The direct award is justified because GoldSTAR is a unique, established solution that is fully integrated with TfW's existing ticketing and rail retail systems. This approach ensures service continuity, maintains interoperability with the broader rail retail ecosystem, and avoids significant operational, financial, and implementation risks—such as service disruption, loss of functionality, and transition costs—that could result from migrating to an alternative system.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In it software, Transport for Wales Rail Limited (Utility Buyer) has awarded 1 contract to 1 supplier.

    Who wins here
    1. Team Technologies Limited1× · 100%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06dbc4
    TF
    Buyer
    Transport for Wales Rail Limited (Utility Buyer)
    Sector
    IT & Software