Tuusula Municipality - Room Reservation System Services

This procurement opportunity involves the implementation, support, and maintenance of a room reservation system (SaaS) for Tuusula Municipality. The sought-after SaaS solution must be a packaged application designed for resource booking, customizable to meet Tuusula's specific needs. The system will be provided as a software service, with the supplier responsible for the necessary data center and capacity services. The implementation will be a fixed-price deployment of the ready-made room reservation system, tailored to the requirements of this procurement. Prior to implementation, the product may need to be adjusted or developed to fit Tuusula's needs. The support and maintenance services aim to ensure a smooth service process, guaranteeing a high-quality and managed customer and user experience. The expert services will facilitate the system's development according to new requirements, but do not include the normal ongoing development of the ready-made product. The future room reservation system will include a reservation portal, billing, reporting, extensive management tools, and access management, and will integrate with Tuusula's key backend systems, such as locking and access control systems. The system will enable residents to manage their bookings more independently and support the expansion of available municipal spaces and increase their utilization.