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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsCustomer Service Support for Waste Management
    Awarded contract

    Customer Service Support for Waste Management

    Awarded
    €400k
    Published 11 Jun 2025

    This procurement opportunity involves managing customer service contacts for Salpakierto Oy through various channels, including phone, email, chatbot inquiries, and online forms. The goal is to find a service provider capable of meeting the specific requirements related to municipal waste management

    🇫🇮FinlandPublished 11 Jun 2025· 1 years agoviaTED
    Awarded
    €400k
    Published 11 Jun 2025

    Decision brief

    4 fields
    • Contract value
      €400,000
      Euros
    • Closing date
      Rolling
      No closing date published
    • Sector
      Environmental Services
      Browse related listings
    • Location
      🇫🇮Finland

    Suppliers

    1 supplier
    • HG
      HUMM GROUP OY
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 1 years ago.

    11 June 2025
    Awarded — no open tender advertised

    Brief

    This procurement opportunity involves managing customer service contacts for Salpakierto Oy through various channels, including phone, email, chatbot inquiries, and online forms. The goal is to find a service provider capable of meeting the specific requirements related to municipal waste management and delivering high-quality, cost-effective, and efficient customer service. The buyer will also handle part of the customer service internally, making this a procurement for overflow services.

    Track record

    4 awards · 4 winners
    Open field

    No single supplier dominates the field.

    In environmental services, SALPAKIERTO OY has awarded 4 contracts to 4 suppliers.

    Who wins here
    1. LT ENVIRONMENTAL SERVICES LTD1× · 25%
    2. VERDIS OY1× · 25%
    3. L&T Environmental Services Oy1× · 25%
    4. HUMM GROUP OY1× · 25%

    Across environmental services, the most active winners are BIFFA WASTE SERVICES LTD, CHURCHILL CONTRACT SERVICES LTD, DIRECT CLEANING SERVICES SW LIMITED — the field to beat, or your route in as a partner.

    More from SALPAKIERTO OY

    2 listingsView all →
    AwardedEnvironmental Services🇫🇮Finland

    Waste Collection and Environmental Services in Finland

    This procurement opportunity involves the collection and transportation of sorted packaging waste from multi-compartment containers using a rear-loading truck. The services are to be provided to the customers of Salpakierto Oy, in accordance with the specifications outlined in the request for propos

    €600,000SALPAKIERTO OY
    Published 11 Jun 2025
    AwardedEnvironmental Services🇫🇮Finland

    Waste Collection Services in Finland

    This contract involves the collection of mixed waste as part of municipal waste management responsibilities in the Kärkölä and Hollola areas (Contract 916). The work includes the pickup, loading, transportation, and delivery of waste to designated receiving locations specified by the client. Please

    €1,000,000SALPAKIERTO OY
    Published 11 Jun 2025

    Open in Environmental Services

    4 open listingsView all →
    Environmental Services🇮🇪Ireland

    Cleaning, Access and Keyholding Services at Campus Íosagáin, Cork

    Tender for cleaning, keyholding and access control services at a Cork campus facility, including daily service and emergency contact availability.

    est.€75,000Gaeltacht Authority
    Published 20 Aug 2026
    Environmental Services🇬🇧United Kingdom

    Cleaning Services Framework for University of Edinburgh Student Accommodation and Commercial Properties

    University of Edinburgh seeks cleaning service contractors through a three-lot framework for student accommodation lease-end cleans, commercial properties, and rapid-turnaround DOMUS flat cleaning across peak seasonal periods.

    est.£2,180,085University Of Edinburgh
    Published 20 Aug 2026
    Environmental Services🇮🇪Ireland

    Commercial Cleaning Services at St. Vincent's University Hospital Dublin

    Tender for commercial cleaning services across St. Vincent's University Hospital and affiliated Dublin campuses.

    est.€40,000,000St. Vincent's University Hospital
    Published 20 Aug 2026
    OpenEnvironmental Services🇬🇧United Kingdom

    Cesspit Emptying and Maintenance Services for Shropshire Housing

    STAR Housing seeks market feedback on cesspit emptying and maintenance services for 28 Shropshire sites with weekly and quarterly service requirements.

    Shropshire Towns and Rural Housing
    Published 19 Aug 2026
    Take action
    View on sourceTED

    Award notice and full record on the publisher's site

    Publisher
    Publications Office of the European Union
    Licence
    EU 2011/833/EU + TED reuse notice
    Source
    ted.europa.eu
    Record ID
    378543-2025
    SO
    Buyer
    SALPAKIERTO OY
    Sector
    Environmental Services