Water Maintenance and Hygiene Services Contract

This contract covers comprehensive water hygiene maintenance services across multiple Royal Household Properties in London and Windsor. Service providers must deliver planned maintenance based on water risk assessments, respond to reactive maintenance needs from water sampling results, and maintain all water system equipment including filters, water softeners, and swimming pools. Key responsibilities include conducting safety compliance checks against British and European standards, performing asset validation and tagging within the first 90 days, providing regular performance reports against agreed KPIs, and delivering training to property staff. Contractors must also identify opportunities for system improvements, energy optimization, carbon emission reduction, and cost savings while maintaining all work areas to high health and safety standards. All work must comply with relevant regulations, manufacturer specifications, and industry best practices. Regular six-monthly reports on system optimization and utility consumption opportunities are required.