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Closed contract

Queue Management System Supply and Support for the Department of Social Protection

Contract value
3.9m
Closed 16 Jun 2026

RFT opportunity to supply, install, and maintain a fully managed Queue Management System for the Department of Social Protection in Ireland.

IrelandPublished 10 Jun 2026· 2 months agoTED
Tender deadline passed on 16 Jun 2026.

Decision brief

4 fields
  • Contract value
    est.3,900,000currency not stated
  • Tender closed
    16 Jun 2026
    1 months ago
  • Sector
    IT & Software
    Browse related listings
  • Location
    Ireland

Lifecycle

Closed

Tender closed on 16 Jun 2026. Awaiting award.

10 Jun 2026Today16 Jun 2026

Brief

The Department of Social Protection is seeking qualified IT service providers to supply, deliver, install, commission, and maintain a Queue Management System. This is a fully managed service opportunity that includes all necessary hardware, software, and ongoing technical support. Suppliers should be experienced in deploying customer queue management solutions in government or public sector environments. The system will be implemented according to specifications detailed in Appendix 1. Interested vendors must demonstrate capability in system installation, user training, and long-term maintenance support.

Track record

3 awards · 3 winners
Open field

No single supplier dominates the field.

In it software, Department of Social Protection has awarded 3 contracts to 3 suppliers.

Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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