Awarded contract

Cloud-Based Emergency Communications Platform

Awarded
£2.6m
Published 12 Aug 2026

Procuring a modern cloud-based voice and contact centre platform to replace legacy emergency communications infrastructure while supporting future emergency services network integration.

United KingdomPublished 12 Aug 2026· TodayContracts Finder

Decision brief

4 fields
  • Contract value
    £2,600,000
    Pounds sterling
  • Tender closed
    30 Jul 2026
    1 weeks ago
  • Sector
    Browse related listings
  • Location
    United Kingdom

Suppliers

1 supplier

Lifecycle

Awarded

Contract awarded. Originally published today.

12 Aug 202630 Jul 2026

Brief

This opportunity seeks a cloud-based solution providing integrated voice, contact centre, and call recording capabilities for emergency services. The solution must align with the organization's strategic objectives by replacing outdated infrastructure, enhancing system resilience, and supporting future emergency services requirements including Emergency Services Network (ESN) and Integrated Command and Control Systems (ICCS). The solution should eliminate the need for continued investment in legacy systems while providing scalability for evolving operational needs. Suppliers should demonstrate experience in delivering secure, reliable communications platforms for public safety organizations.

Track record

1 award · 1 winner
Thin record

Only 1 prior award here — too little to read.

In engineering, LEICESTERSHIRE POLICE has awarded 1 contract to 1 supplier.

Who wins here

Across engineering, the most active winners are GO ENERGY LT, HARMONY FIRE LIMITED, SENERGOS AS — the field to beat, or your route in as a partner.

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