Maintenance Services for Water and Steam Generation Systems

Cardiff and Vale University Health Board is seeking a qualified contractor to provide comprehensive maintenance and support services for purified water, Water for Injection (WFI), and clean steam generation systems at their Sterile Medicines Production Unit (SMPU). Services required include: routine preventative maintenance to minimize downtime, annual professional servicing to maintain peak performance, equipment calibration to ensure accuracy and compliance, and emergency call-out support available outside standard business hours. The contractor must ensure all systems remain fully compliant with pharmaceutical regulatory standards (including GMP requirements) and maintain operational reliability critical to sterile medicine production. This is a specialized contract requiring proven experience with pharmaceutical-grade water and steam generation equipment in regulated manufacturing environments. The successful supplier will be responsible for maintaining detailed records, supporting regulatory inspections, and guaranteeing system availability throughout the contract period.