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    ContractsCase Management System for Information Rights and Data Protection
    Awarded contract

    Case Management System for Information Rights and Data Protection

    Awarded
    £313.8k
    Published 13 Aug 2026

    Cloud-based case management system for handling information rights requests, data protection compliance, and FOI disclosures under the CCS G Cloud 14 framework.

    🇬🇧United Kingdom· North WestPublished 13 Aug 2026· 2 days agoviaFind a Tender
    Awarded
    £313.8k
    Published 13 Aug 2026

    Decision brief

    4 fields
    • Contract value
      £313,782
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      North West

    Suppliers

    1 supplier
    • FI
      Fivium Limited
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 2 days ago.

    13 August 2026
    Awarded — no open tender advertised

    Brief

    This is a Crown Commercial Service G Cloud 14 framework opportunity (RM1557.14) to provide a case management system that handles Freedom of Information (FOI), Environmental Information Regulations (EIR), GDPR Individual Rights Requests, Third Party Data Protection requests, Data Protection Impact Assessments (DPIAs), Data Breaches, and EIR Property Searches. The system should include workflow automation to streamline request processing, role-based access control for security, comprehensive audit trails for compliance verification, and deadline tracking to ensure timely responses. Suppliers should offer customisable templates that adapt to organisational needs and a published FOI Disclosure Log feature that provides public access to previously released responses. This solution enables public sector organisations to efficiently manage sensitive information requests while meeting legal transparency and data protection obligations.

    Track record

    4 awards · 4 winners
    Open field

    No single supplier dominates the field.

    In it software, CHESHIRE EAST COUNCIL has awarded 4 contracts to 4 suppliers.

    Who wins here
    1. Netcall Systems Limited1× · 25%
    2. SOUTHERN COMMUNICATIONS CORPORATE SOLUTIONS1× · 25%
    3. Fivium Limited1× · 25%
    4. SIMPSON ASSOCIATES INFORMATION SERVICES LIMITED1× · 25%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-0497c2
    CE
    Buyer
    CHESHIRE EAST COUNCIL
    Sector
    IT & Software