The Council is seeking an omnichannel contact centre platform to unify customer communications across multiple channels.
Contract awarded. Originally published 1 weeks ago.
No single supplier dominates the field.
In it software, BASINGSTOKE DEANE BOROUGH COUNCIL has awarded 3 contracts to 3 suppliers.
Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.
Supply an omnichannel contact centre system to support council customer service operations via the G-Cloud 14 framework.
Contract opportunity to deliver passive fire protection upgrades across three multi-use buildings in Basingstoke totalling approximately 4,950m².
Passive fire protection installation and compliance works required across three multi-tenanted buildings totalling approximately 4,950m² in Basingstoke.
Procurement of office cleaning services across multiple buildings and pavilions via ESPO framework agreement.
The BBC is assessing market solutions for a scalable, multi-election results system that integrates editorial, broadcast, digital, and archive workflows with secure access and operational resilience.
The British Business Bank is seeking a contact and pipeline management software system to support its investment operations serving approximately 40 users across the UK.
Manchester City Council seeks a scalable, web-based energy management system to process utility invoices across 3,200+ supply points with role-based access controls.
CITB seeks a long-term Strategic Digital Delivery Partner to enhance and optimize its Umbraco-based digital services and support its Digital Transformation Programme.
