West Yorkshire Combined Authority invites suppliers to share market insights and expertise for developing a new Customer Contact Centre telephony and CRM system through a two-phase preliminary engagement exercise.
Open tender — no closing date published. Opened today.
No single supplier dominates the field.
In it software, WEST YORKSHIRE COMBINED AUTHORITY has awarded 3 contracts to 3 suppliers.
Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.
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West Yorkshire Combined Authority seeks supplier input on an Incident Management System for their Bus Control Centre through a market engagement exercise with responses due 10th August 2026.
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