Station Information and Security Systems Maintenance and Asset Management

TransPennine Trains Limited (TPT) is seeking a qualified supplier to provide comprehensive maintenance and asset management services for Station Information & Security Systems (SISS) across its 19-station network. The contract covers approximately 3,800 assets including Customer Information Systems, CCTV, public address systems, passenger help points, telecommunications, network infrastructure, and related equipment. Key service requirements include: • Planned preventative maintenance and reactive maintenance services to ensure assets meet defined service levels • 24/7 service management and helpdesk function • Comprehensive asset management system maintenance and reporting • Asset verification and documentation in year one, with ongoing asset tracking thereafter • Safe operations within live railway environments with fault prioritization based on operational impact • Lifecycle management support including minor renewals, enhancements, and asset modifications • Coordination with enhancement and third-party projects This is a safety-critical service designed to maximize asset availability and performance while supporting operational efficiency and passenger experience. Suppliers must demonstrate experience working in operational railway environments and managing complex, distributed asset portfolios. To apply, visit the eSourcing portal using Access Code: 73WV7R9NHT at www.delta-esourcing.com