Pension Administration Services for Northumbria Police

Northumbria Police seek a comprehensive Pension Administration Services provider to manage their police pension scheme. The successful supplier will deliver a full range of services including: core administration support for day-to-day operations, expert guidance on policing pension matters, dedicated phone line and assigned client relationship manager, delivery of annual requirements such as member benefit statements, pension valuations and HMRC compliance reporting, pension payroll processing, and continuous improvement initiatives to enhance service efficiency. This is a complete outsourced solution requiring specialist knowledge of police pension schemes and the ability to provide responsive, professional service to scheme members and administrators.