Network Support and Consulting Services for Laboratory Information System

This contract opportunity involves providing subscription-based support for a Laboratory Information System (LIS). The services include utilizing cloud storage for database management, updating existing system modules, connecting and configuring laboratory equipment, and ensuring data security through VPN and encrypted connections. Key requirements for the cloud storage include a minimum of 8 processor cores, 8 GB of RAM, 80 GB of database storage, and 320 GB of archival storage. The server must be located within the European Union and comply with NIS2 Directive requirements. The scope of services includes providing licenses for at least 9 workstations, maintaining and updating system modules, connecting and configuring at least 11 devices, initial database migration, and installing a VPN router for secure access. There is also an option for sending results to a Hospital Information System and a one-time database transfer to the client's own server if requested. Security requirements include ensuring an encrypted connection and secure VPN tunnel for cloud access, compliance with minimum network and information security regulations, and database backups at least once every 24 hours. Additional conditions specify that the initial database will be hosted on Microsoft SQL Server Express Edition (up to 10 GB), with an upgrade option to a paid version once this limit is reached.